Whether you’re an existing River Valley customer or interested in becoming one, we’d be happy to help to you.
Visit UsStop in by one of our 15 convenient locations.
Call usIf you have a question about banking at River Valley Bank, our customer support center can help. Just call and we will either answer your questions or find the person who can help you.
As part of our commitment to incredible service, we offer extended hours and—whenever you call—you’ll speak to a real, live person!
- Toll free: 1.888.842.0221
- Wausau, WI area: 715.849.2535
Customer Support Center
- Monday thru Friday: 7:30 a.m. - 11:00 p.m. CT
- Saturday: 9:00 a.m. - 5:00 p.m. CT
- Sunday: 9:00 a.m. - 5:00 p.m. CT
- Holidays: 9:00 a.m. – 5:00 p.m. (New Year’s Day, MLK Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day and Veteran’s Day)
Lost or Stolen Card
If your River Valley debit card – or any of your other credit or debit cards - are stolen, check out the resources on our Lost or Stolen Card page.
- For after hours help, please call 866-323-3587
- For international help, please call 701-461-0628