Additional Services
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Additional Services

In addition to our regular banking features, River Valley Bank has a variety of additional and beneficial services to help you meet your financial goals. 

Click on a service for details.

Safe Deposit Boxes

Safe deposit boxes offer a safe and secure place to store your valuables. Our safe deposit boxes are easy to access, with many sizes available depending on branch location. Owners are required to sign in with a customer service representative to access their box and two keys are needed to open safe deposit boxes – the owner’s key and the bank’s master key, so you always know your materials are safe. Store items that should be secure like birth certificates, passports, property documents, deeds, copies of your will, family heirlooms, jewelry or other items that can easily be misplaced or stolen.

Boxes are available at our Rothschild, Merrill East, Tomahawk, Minocqua, Eagle River, Ironwood, Houghton, Calumet, Marquette North and Iron Mountain locations. 

We also offer self-storage secure boxes at our 17th Avenue location in Wausau. Self-storage boxes require only one key to open and are available during regular lobby hours

Telephone Banking

You can access your account information and make banking transactions seven days a week, 24 hours a day on your telephone.
Dial toll free: 1-866-777-7872
You can make the following transactions using your touch tone telephone:
  • Check your deposit or loan account information
  • Check specific account balances
  • Transfer funds to your other River Valley Bank accounts
  • Make loan payments
  • Verify checks/withdrawals
  • Obtain hours and location information

Foreign Currency

Traveling outside the country? River Valley Bank can order foreign currency* for you. Please visit any branch location to place your order. Orders can take up to two weeks to receive so please plan accordingly. 
*Fee is $20 per order.  The exchange rate used will be the rate in effect the date the order is placed.