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Customer Security

As your financial partner, River Valley uses a variety of tools to protect your confidential information. Despite our best efforts, identity theft and fraud continue to be one of the fastest growing crimes in our country and one of the top customer concerns.

Click below to get more information on how to help protect yourself and your business from identity theft and fraud.

How to protect yourself

The Federal Deposit Insurance Corporation (FDIC) produced a multimedia presentation to help consumers protect themselves from identity theft. The presentation gives information on ways our customers can secure their computers and protect themselves from identity theft, along with information on what to do if you are a victim of identity theft. Click here to view the presentation.

How to protect your business

Awareness is one of the best ways you can protect your business against fraud and account takeovers. The United States Secret Service, the Federal Bureau of Investigation, the Internet Crime Complaint Center (IC3), and the Financial Services Information Sharing and Analysis Center (FS-ISAC) have developed a joint awareness and educational document which can be used as a toll to help business owners mitigate the risk of account takeover. Click here to access this tool.

How to secure your smartphone

The Federal Communication Commission developed a tool to help smartphone owners protect themselves against mobile security threats. To use this tool, click here. Choose your mobile operating system and follow the 10 customized steps to secure your mobile device.