Check Cards

Check Cards

Notice to customers

On October 1, 2015, merchants will begin accepting EMV-enabled credit and debit cards, or chip-enabled cards. River Valley will begin issuing chip-enabled check cards to our customers at the end of October, as your cards expire. 

Here are some helpful tips to remember as we transition to new check card technology: If you have any questions about chip-enabled cards, please call our customer support center at 888-842-0221. 

Make your purchases simple with a River Valley check card. Whether you’re grabbing a quick lunch at the shop down the street or ordering the latest video game online, you can access your personal or business checking account almost anywhere without the hassle of writing a check.

River Valley check card features

  • Accepted anywhere that accepts VISA®
  • No ATM fees when using River Valley ATMs or MoneyPass ATMs.
  • No need to carry cash, just about every merchant accepts check cards
  • Funds taken directly out of your account - no waiting for a check to clear
  • Get text alerts for fradulent activity

Personal check card benefits*

Cell phone protection Provides you with supplemental reimbursement for damage or theft of an eligible cell phone when you charge your monthly cell phone bill to your card. Maximum benefit is $200 per claim and $400 per twelve month period.

Purchase security and extended protection Purchase security automatically protects many of the retail purchases you make with your card. This enhancement will replace, repair or reimburse you up to a set dollar maximum in the event of theft or damage to a covered purchase.

Return protection Return protection provides you reimbursement on items you purchase if the retailer will not accept the return.

Roadside dispatch Roadside dispatch arranges a reliable tow operator or locksmith for your vehicle All rates are pre-negotiated and conveniently billed to your card. The program offers the following services:
  • Towing (up to 5 miles)
  • Tire changing (must have good, inflated spare)
  • Jump starts (battery boost)
  • Lockout service
  • Fuel delivery (cost of fuel not included)
  • Winching (within 100 feet of paved or county maintained road)

Travel and emergency services If you encounter an emergency situation away from home you can rest assured that your debit card provides travel and emergency services (TEAS) to assist you. TEAS includes the following services:
  • Pre-trip assistances (health precautions, weather reports, exchange rates, visas, immunizations, etc.)
  • Medical referral assistance (referrals, monitoring, follow-up)
  • Emergency transportation assistance
  • Emergency message service
  • Prescription assistance and valuable document delivery arrangements
  • Legal referral assistance
  • Emergency ticket replacement
  • Lost luggage locator service
  • Emergency translation service

*For more information about personal check card benefits, download our Guide to Benefits

Check card ATM withdrawals and purchase limits

  • Make up to three withdrawals per day up to $500 per day at an ATM
  • Make up to $2,500 in POS (Point of Sale) purchase(s) per day.


When traveling outside of Wisconsin or Michigan, please contact either your local bank location or call our customer service representatives at 1.888.842.0221 or after-hours at 1.800.528.2273. This will help us better determine what are legitimate purchases made by you and what might be fraudulent activity.
Please have the following information available: