By Telephone
Seven days
a week,
24 hours
a day
24-Hour Touch Tone Telephone Banker
Need to make a bank transaction and all you have access to is a telephone? Not a problem with River Valley Bank’s 24-Hour Touch Tone Banker. You can access account information seven days a week, 24 hours a day via your telephone.
Dial toll free: 1-866-777-7872 (1-866-777-RVSB)
Or for local calls in Wausau, Merrill, and Mosinee, Wisconsin dial 241-7872 (241-RVSB).
You can make the following transactions by using your touch tone telephone:
- Check deposit or loan account information
- Check specific account balances
- Transfer funds within to your other River Valley Bank accounts
- Make loan payments (payments apply to interest first)
- Verify checks/withdrawals
- Obtain hours and location information
How to use River Valley Bank’s Touch Tone Banker
All you need is a touch tone phone and your account numbers. The system will guide you. Access information by pressing the following numbers on your touch tone telephone:
- 1 - Checking or Money Market information
- 1 - Checks
- 2 - Deposits
- 3 - ATM
- 4 - All transactions
- 5 - Search by check amount l
- 6 - Search by check number
- 7 - Snapshot statement faxed
- * - Repeat menu
- 0 - Transfer to operator
- # - Return to main menu
- 2 - Savings Information
- 1 - Debits
- 2 - Credits
- 3 - ATM
- 4 - All transactions
- 7 - Snapshot statement faxed
- * - Repeat menu
- 0 - Transfer to operator
- # - Return to main menu
- 3 - Loan information
- 4 - CD or IRA information
- 5 - Transfer funds/Loan payment
- 6 - Bank business hours/locations
- 7 - Interest rate information
- 8 - Change PIN
- 9 - Report lost/stolen credit card
- * - Repeat menu
- 0 - Transfer to operator
- # - Return to main menu
